Privacy Policy — Ladybug Scoops LLC
Effective Date: May 7, 2026
This Privacy Policy describes how Ladybug Scoops LLC (“we,” “us,” or “our”) collects, uses, and protects information when you interact with our business, including our SMS messaging program.
1. Information We Collect
We may collect the following categories of personal information:
Contact information such as your name, email address, phone number, and mailing address.
Transaction information such as purchase history and order details.
Communications you send us, including SMS opt-in consent and message history.
Device and usage information when you visit our website.
2. How We Use Your Information
We use the information we collect to:
Process your orders and appointments.
Send you SMS messages you have consented to receive, including promotional offers, appointment reminders, and order updates.
Respond to your inquiries and provide customer support.
Improve our products, services, and website.
Comply with legal obligations.
3. SMS / Text Messaging
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
By opting in to our SMS program, you consent to receive text messages from Ladybug Scoops LLC at the phone number you provide. Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services required to deliver messages to you.
4. How We Share Your Information
We do not sell your personal information. We may share information only in the following limited circumstances:
With service providers who assist us in operating our business (e.g., payment processors, scheduling software, SMS delivery aggregators), solely for the purpose of providing those services.
As required by law, court order, or government regulation.
To protect the rights, safety, or property of Ladybug Scoops LLC or others.
Important: All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.
6. Your Choices and Rights
You have the following rights regarding your personal information:
Opt out of SMS messages at any time by texting STOP to our number.
Request access to, correction of, or deletion of your personal information by contacting us.
Oregon residents may have additional rights under Oregon’s Consumer Privacy Act (OCPA). Contact us to exercise these rights.
7. Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
9. Children’s Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the revised policy on our website with an updated effective date. Your continued use of our services after any changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at: [email protected] or visit https://ladybugscoops.com
Ladybug Scoops LLC | Oregon, USA